FREQUENTLY ASKED QUESTIONS

I’m new to this whole website thing, how does it work?

Don’t worry, that’s why we are here. You can learn more about how we work here.

How much does a website cost?

The cost of a website can vary greatly depending on many factors, just like the cost of a house or automobile varies. A small business website is not expensive, considering it is a key asset in growing and managing your business. The total investment will depend upon your specific needs.

How long does it take to design and build a website?

The time it takes to produce a website depends on the size and complexity of your site and the quality of content that you have ready to go. A typical website project takes 4-5 weeks from start to delivery.

Do I need my own domain name and web hosting?

Yes you do! We can help you get this set up and work with your existing hosting company or registrar. We are not a web hosting company but partner with multiple providers and can offer the appropriate solution depending on your need.

Will my website work on mobile devices?

Most definitely! All the websites we design are responsive and work on all devices and form factors.

Can I monitor progress during the development of my site?

Yes. In most cases, we can provide a private address (link) for you to access the site development in progress.

Do you develop e-commerce/online store websites?

We sure do! Our preferred platform is WooCommerce because it integrates seamlessly with WordPress, but we can usually work with your existing platform if you have one. Other popular platforms of choice include Shopify and Magento.

What is a Content Management System (CMS)?

A Content Management System is a platform that allows you to maintain the pages of your website with little or no technical skills. A CMS allows you to edit and add pages, images, products or blog entries to your website. No additional software is required – all you need is a web browser and an internet connection. We work exclusively with the WordPress CMS.

Do you provide training?

Yes, we provide our clients with training and we can integrate onboard training manuals right into your website dashboard as needed.

Can you help me with Social Media and Email Marketing?

Yes, of course. As part of your project, we can include ongoing social media and email marketing services in our care plan.

What is Search Engine Optimization (SEO)?

Search Engine Optimization is all about getting your website to rank higher in search results on search engines like Google. The higher you rank the more traffic, engagement, and customers you’re likely to get.

There are many aspects that go into achieving good SEO, and one of the most important is the copy (words) on your website. We offer SEO services including keyword/keyphrase research so that your site will be optimized for Google and other search engines.

Can you design my logo?

We focus on what we’re good at — designing and building websites. However, if you need a logo or brand assistance and we can’t handle it, we partner with several graphic designers who specialize in that type of content and work with them closely during the course of your project.

Can you create content for my website?

The short answer is yes. There are a few different types of content. We will create the initial content for your site pages as well as transfer any applicable existing content. We can work with you through our care plan to help with ongoing content creation, which is an important factor in making your website engaging and awesome.

What is a domain name?

A domain name is your address on the internet. Typically, this would be something like yourcompany.com

What is web hosting?

Web hosting is a service that allows your website to be viewed on the Internet. It’s basically a computer housed in a data center that stores and runs your website, email, etc.

Can you create photo and video content for my website?

We have access to a large amount of stock photo and video content but do not specialize in photography or videography. We work closely with trusted partners who can help you create commercial-grade photo and video content for your business, brand, and website as needed.